Last Updated: 1 March, 2025

Thank you for visiting Modluk. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website.

1. Information We Collect:

• Personal Information: When you visit our website, place an order, or register for an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
• Usage Information: We may also collect information about how you use our website, including your browsing patterns, IP address, device information, and location data.

2. How We Use Your Information:

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Personalising your shopping experience
• Improving our website and services
• Sending promotional offers, newsletters, and marketing communications (with your consent)
• Complying with legal obligations and enforcing our terms and policies

3. Data Sharing:

We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, conducting marketing campaigns, and providing other services. We may also share your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We take the security of your personal information seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, and destruction.

5. Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse trends, administer the website, and gather demographic information. You can manage your cookie preferences through your browser settings.

6. Third-Party Links:

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

7. Your Rights:

You have the right to access, update, correct, or delete your personal information. You may also object to the processing of your personal data or request that we restrict certain processing activities. To exercise your rights or for any privacy-related inquiries, please contact us using the information provided below.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us:

If you have any questions, concerns, or complaints regarding our Privacy Policy or practices, please contact us at care@modluk.com.

Thank you for trusting Modluk. Your privacy is important to us.